How Can We Help?

To Claim A Practice Already Listed On The Platform

1. 1. In the top left corner tap on
   2. Enter your practices zip code as well as the name of your practice in the fields before hitting the ' Find Existing Listings' Button.

   3. Find your practice in the drop down menu and press "Claim Office". If you can't find your practice this way, try another zip code. The search is based off your street address. If your practice isn't in the list, read the section on "Adding a New Listing".
   4. A form will displayed after you tap "Claim Office", please fill out all of the following required fields:
      • First Name
      • Last Name
      • Mobile Phone Number
      • Business Phone Number
      • Business Email
      • Once the form is complete, please click

Add a Listing To Our Platform

1. 1. You may add an office by clicking the "Add A New Listing" button on the same page as the
   2. Fill out all of the required fields:

• • Full Office Name

• • Office Address

• • Office Phone Number

• • Website URL
  • After your office listing has been added you can expect a verification specialist to contact you within 1-2 business days for confirmation

Editing Your Listing's Hours

1. 1. Once you've claimed your listing, tap on "My Account" in the top right corner.

1. 1. Press "My Listings" on the left hand menu

3. 3. Click on to the right of your practice

4. 4. Scroll down to the bottom of the listing information, you want to tap on the "Business Hours" drop down to expand.

• • Are You Open On Mondays?

• • Are You Open On Tuesdays?

• • Are You Open On Wednesday?

• • Are You Open On Thursdays?

• • Are You Open On Fridays?

• • Are You Open On Saturdays?

• • Are You Open On Sundays?

5. 5. From here you can edit your day by day practice hours, press on the icon next to each day.

Why Updating Your Hours Is Important

Updating Your Office Address

1. 1. Once you've claimed your listing, tap on "My Account" in the top right corner
   2. Hit "My Listing" on the left hand menu
   3. Press to the right of your practice
   4. Scroll down to the bottom of the listing information, you want to click on the "Location Information" drop down to expand

5. 5. From here you'll be able to modify these fields to better reflect your current business address.

• • Street Address

• • City

• • State

• • Zip code

6. 6. Once this field has been updated we'll reach out for verification and make sure these changes are correct. This stops anybody from modifying your businesses data without proper clearance.

One Practice Per Address

Updating Your Business Name

1. 1. Once you've claimed your listing, click on "My Account" in the top right corner

1. 1. Hit "My Listing" on the left hand menu

1. 1. Tap the button to the right of your practice's name

1. 1. You should now see the name of your practice at the top of the page. There will be a drop down with a couple of different options

• • Practice Name

• • Public Phone Number

• • Public Email Address

• • Website Address

• • Description

5. 5. Click in the top field under "Practice Name" and edit the business name here, making sure to his "Update Information" when you're finished.

Properly Setting A Business Name

Changing Your Email Address

1. 1. Navigate to "My Account" in the Top-Right corner of the page
   2. Once here, at the top right corner of the information box click Edit
   3. At the top of the window will be a field called "Email." Click the next to it to open up the text window to enter the new email address
   4. Once you're finished make sure to hit "Submit Changes"

Changing Your Password

1. 1. Navigate to "My Account" in the Top-Right corner of the page
   2. From here, on the left side menu click on "Security & Passwords"
   3. Once on this screen you'll need to enter a few fields.

• • Current Password

• • New Password

• • Repeat New Password

Editing Your Profile

1. 1. Navigate to "My Account" in the Top-Right corner of the page
   2. Once here, at the top right corner of the information box click Edit
   3. Here you'll see a lot of editable fields, these include:

• • Email

• • First Name

• • Last Name

• • Provider Type

• • Phone Number

• • Address

• • City

• • State

• • Zip-code
  • Remember to click "Submit Changes" when finished to allow the submission to process.

To Edit Your Listing Details

1. 1. Navigate to "My Account" in the Top-Right corner of the page
   2. On the left hand window click "My Listings"
   3. To the right of your listing click "Edit Office"

4. 4. You can edit your listings on this page by clicking on each drop down arrow. Make sure to click "Update Information" after each change.

What Can Be Modified

• • Practice Name

• • Public Phone Number

• • Public Email Address

• • Website Address

• • Description

• • Are You Accepting New Patients?

• • Are You Accepting New Patients With insurance?

• • Are You Accepting New Hygiene Patients

• • Establishment Date

• • Current Specialties

• • Accepted Insurances

• • Address

• • City

• • State

• • ZIP - Must be inputted as a 5 digit code

• • Are You Open On Mondays?

• • Are You Open On Tuesdays?

• • Are You Open On Wednesday?

• • Are You Open On Thursdays?

• • Are You Open On Fridays?

• • Are You Open On Saturdays?

• • Are You Open On Sundays?

Resetting Your Password

1. 1. First you're going to want to click the "Sign In" at the top right of the window
   2. At bottom of the sign in window, press the "reset your password" link
   3. This will take you to a recovery page where you can request a password reset through your email
   4. Type your email into the field and click "Get New Password" to get a reset confirmation sent to your email.

1. Start by clicking the on the top right of the page
2. Fill out the information in the attached sheet, you can also “Sign up with Google” to make signing in easier. All information is required.
3. Once you’ve submitted that, fill out the profile information.
4. Important: Make sure to click the right “User Type” as a user/patient cannot claim a practice.
5. Once this information is submitted you will now be able to login to your account using the email and password you assigned!

• Search for Providers
• Book Appointments Directly
• Leave Reviews

• Claim their own practice
• Manage practice information
• Change hours of operation

1. Make sure you’re logged into your Patient account first, if not you’ll need to create one.
2. Search for your practice using the search function on the home page of Dentistoffices.com.
3. Click on the practice name to open your listing.
4. Below the name and picture of your practice click the "Claim This Office" button
5. Verify your practice information by filling out the 5 boxes listed before clicking
6. Your submission will be reviewed and accepted/denied within the next 48 hours.

1. In the top left corner, click on "Add or Claim an Office."
2. Then, click on "Add A New Listing."
3. Fill out the form, including the following details:
   • Practice Name
   • Public Phone Number
   • Public Email Address
   • Website URL
   • Address
   • City
   • State
   • Zip Code
4. Once all information is entered, click on "Submit Your Listing."

1. Domain Name Verification: We verify practice ownership by checking if your domain name is associated with your practice's address and the main email you have registered with. This step holds significant weight in our verification process.
2. Verification Calls: In addition to domain name verification, DentistOffices.com may contact practice owners via phone for verbal confirmation. This ensures that every claimed practice belongs to its rightful owner.
3. SMS Verification: When claiming your practice, it's crucial to provide a functioning cell phone number in the designated field. We may use SMS verification as part of our process. Ensuring that your cell phone number is accurate helps expedite the verification process.
4. Email Discrepancies: If there are discrepancies between the email address used for claiming the practice and the user account email, you may receive a verification call to confirm ownership.

If You Own The Listing:

1. Visit "How To Edit My Office Information": Navigate to the "How To Edit My Office Information" section of the FAQ.
2. Edit Your Office Information: Follow the instructions provided in that section to make the necessary edits to your office information.

If You Do Not Own The Listing:

1. Visit "How to Claim My Practice": Go to the "How to Claim My Practice" section of the FAQ.
2. Claim Your Practice: Follow the instructions outlined in that section to claim your practice.
3. Verification Process: After verification, you'll receive a link directly to edit your office information.

• Provide tips to increase your ranking
• Match with Patients based upon specific procedures or insurances
• Provide real-time up to date numbers on your listing on DentistOffices.com 
• Open a Support Case
• Assist with specific ways to increase your Provider Score
• Assist with your Practice Listing

1. Patient Submission: Patients who have had positive experiences with your practice may submit it to our platform to share their recommendation with others.
2. Employee Submission: Your own team members, recognizing the value DentistOffices.com and your practice provides, may also submit it to our platform to showcase the quality of care you offer.
3. Public Information Data: We also collect public information data to ensure comprehensive coverage of dental practices. Your practice may be added based on publicly available information.

Ensuring Accuracy In Your Practice Listing

Claiming And Updating Your Information

• Information Completeness: The amount and accuracy of information listed about your practice.
• Insurance Coverage: The range of insurances accepted by your practice.
• Procedure Availability: The variety of procedures offered by your practice.
• Location Accuracy: Ensuring your practice's address is correct.
• Claim Status: Whether your practice is claimed or unclaimed on our platform.
• Recent Updates: The date of the last changes made to your listing.
• Provider Listings: The number of providers associated with your practice.

1. In the top bar of the website click "Get Listed"
   1. Enter your Zip Code
   2. Enter Your Practice Name
2. Click "Find Existing Listings"

• Information Completeness: The amount and accuracy of information listed about your practice.
• Insurance Coverage: The range of insurances accepted by your practice.
• Procedure Availability: The variety of procedures offered by your practice.
• Location Accuracy: Ensuring your practice's address is correct.
• Claim Status: Whether your practice is claimed or unclaimed on our platform.
• Recent Updates: The date of the last changes made to your listing.
• Provider Listings: The number of providers associated with your practice.
• Accounts Status: Are you a Partnered Providers with DentistOffices.com.

• Proximity to the patient's location: Ensuring convenience and accessibility for patients seeking dental care.
• Account Status: The status of your account on our platform.
• Provider Score: Your provider score, which reflects various factors influencing your ranking in search results.

1. In the top bar of the website click on "My Account."
2. From the left sidebar click on "My Listings."
3. Click on "Edit Office" for the practice where you wish to enable Procedure Based Matchmaking.
4. Scroll down to the "Procedures" section.
5. Select each procedure that is performed by your practice.

• Your insurance provider
• Your location
• The availability of the dentist
• The treatment you need
• Price point
• And much more

1. To do this you must first enter at the top right of the screen.
2. From here navigate to the "My Listings" on the left hand side of the screen.
3. Find the office in question under Manage Your Listings and click on "Edit Office"
4. Under the 4th drop down box is "Insurance Information" from here you can add insurances from a long list of providers!

Changing Your Email Address

1. 1. Navigate to "My Account" in the Top-Right corner of the page
   2. Once here, at the top right corner of the information box click Edit
   3. At the top of the window will be a field called "Email." Click the next to it to open up the text window to enter the new email address
   4. Once you're finished make sure to hit "Submit Changes"

Changing Your Password

1. 1. Navigate to "My Account" in the Top-Right corner of the page
   2. From here, on the left side menu click on "Security & Passwords"
   3. Once on this screen you'll need to enter a few fields.

• • Current Password

• • New Password

• • Repeat New Password

Editing Your Profile

1. 1. Navigate to "My Account" in the Top-Right corner of the page
   2. Once here, at the top right corner of the information box click Edit
   3. Here you'll see a lot of editable fields, these include:

• • Email

• • First Name

• • Last Name

• • Provider Type

• • Phone Number

• • Address

• • City

• • State

• • Zip-code
  • Remember to click "Submit Changes" when finished to allow the submission to process.

Resetting Your Password

1. 1. First you're going to want to click the "Sign In" at the top right of the window
   2. At bottom of the sign in window, press the "reset your password" link
   3. This will take you to a recovery page where you can request a password reset through your email
   4. Type your email into the field and click "Get New Password" to get a reset confirmation sent to your email.

1. Start by clicking the on the top right of the page
2. Fill out the information in the attached sheet, you can also “Sign up with Google” to make signing in easier. All information is required.
3. Once you’ve submitted that, fill out the profile information.
4. Important: Make sure to click the right “User Type” as a user/patient cannot claim a practice.
5. Once this information is submitted you will now be able to login to your account using the email and password you assigned!

• Search for Providers
• Book Appointments Directly
• Leave Reviews

• Claim their own practice
• Manage practice information
• Change hours of operation

1. You first must be logged into a patient account as provider accounts do not have review permission.
2. From here you must go to the listing page for the provider you’d like to leave a review.
3. Scroll all the way to the bottom of the listing information and click on "Leave A Review"
4. This will open a pop-up window that will allow you to type your review and leave a 1-5 rating. You may also decide to stay anonymous by hiding your name.
5. Once you’re finished click on "Submit Review"

1. Use our search feature to find a provider.
2. Click on the listing name for more information.
3. Under "Office Information" check the "Insurances Accepted" dropdown for accepted insurances.

1. Accessing the Front Page: Begin by navigating to the DentistOffices.com front page. You can do this from anywhere on the website by clicking on our logo located in the top left corner.
2. Using the Search Bar: On the front page, you'll find a search bar located in the middle of the page. Type the name of the office you're looking for into this search bar.
3. Finding Your Office: After typing the office name, press enter or click on the search icon. Your office should appear in the search results, regardless of the radius settings.
4. If Your Office Doesn't Appear: In the event that you don't see your office listed, you'll need to add it. To do this, click on the "+ Add or Claim an Office" option located in the upper left corner of the page.

• Your insurance provider
• Your location
• The availability of the dentist
• The treatment you need
• Price point
• And much more