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What to Do if My Claim Verification Was Denied

  • March 15, 2024
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While we strive to facilitate seamless verification for practice ownership, there may be instances where verification is not immediately successful. Here’s what you need to know about our denial process:

  1. Notification of Denial: If your verification attempt is unsuccessful, you will receive a notification detailing the reasons for denial. This notification will be sent to the email address associated with your account.
  2. Reasons for Denial: Denial may occur due to various factors, such as discrepancies in information provided, failure to complete required verification steps, or inability to verify ownership through the provided methods.
  3. Re-Verification Process: If your verification is denied, you have the opportunity to submit a re-verification request. We understand that errors may occur, and we encourage practice owners to rectify any issues promptly.
  4. Submitting a Re-Verification Request: To initiate the re-verification process, you can reach out to our support team via two channels:
    • Email: Send an email to info@DentistOffices.com with the subject line “Re-Verification Request” along with your practice details and any relevant information that may assist in the verification process.
    • Support Chat: Alternatively, you can connect with our support team via the chat feature on our platform. Simply initiate a chat session and request assistance with re-verification.
  5. Providing Additional Information: When submitting a re-verification request, please ensure that you provide accurate and updated information as requested. This may include clarifications on practice information, additional documentation, or any other details necessary for verification.
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